How we work · Managed services

Keep it at the standard it was built to

Getting the platform live is the first problem. Holding it there, as your environment, your policies and your people change, is the one that lasts. Two ways to run it, both to the same service levels.

Two ways to run it

You decide how much of the platform you want to own. Both models run to the same standards and the same service levels.

Fully managed

We run everything
Monitoring & response Patching & change management Monthly reporting

For teams without the headcount to run a platform this size or those who do not have the capabilities in-house.

Co-managed

Alongside your team
Shared runbooks Gap coverage Same SLAs & visibility

For teams who want to keep control and build capability, with us covering the gaps.

What you get

The platform stays the way it was designed

Environments drift. People leave, policies change, new sites come online, and the configuration slowly stops matching the design. Managed services is how we keep the two aligned, and how you keep proving to a board or an auditor that the controls you paid for are still in place.

Continuous monitoring and incident response Patching, upgrades and version currency Policy change management and configuration drift review Onboarding of new sites, users and applications Monthly reporting with recommendations, written for a board Named engineers who know your environment
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Who this is for

Managed services is the right fit when the platform is live and the question is who keeps it that way.

You don't have the operators

The platform needs daily attention your team can't give it without dropping something else. Fully managed.

You have some, not all

Your team can own it, but there are gaps in hours, skills or depth. Co-managed covers them.

You need to prove it's still working

Board, audit or contractual reporting that says the controls are in place, in language a non-engineer can read.

Platform not deployed yet?

Design, implementation and support to get it live first.

Tell us how it's running today

Whether you're planning for go-live or already operating a platform that isn't getting the attention it needs, we'll give you an honest read on which model fits.

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